Last Updated: October 15, 2025
Welcome to Ithaka Wellness Center. These Terms of Service ("Terms") govern your access to and use of our website, services, and any related content, features, or functionality (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES. BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE OUR SERVICES.
By accessing our website at ithakawellness.com, scheduling appointments, or using any of our healthcare services, you agree to comply with and be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations.
Ithaka Wellness Center provides functional medicine services, including but not limited to:
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.
A patient-provider relationship is established only when you have completed our intake process, provided necessary medical information, and have had a formal consultation with one of our healthcare providers. Simply visiting our website or contacting us does not establish a patient-provider relationship.
Our Services are not intended for emergency medical situations. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately. Do not use our website, email, or other communication methods for emergency medical needs.
We may offer telemedicine services. By participating in telemedicine consultations, you acknowledge and accept the limitations of remote healthcare delivery, including potential technical difficulties and the inability to conduct physical examinations.
You must be at least 18 years of age to use our Services independently. If you are under 18, you must have parental or legal guardian consent and supervision.
If you create an account with us, you are responsible for:
The information provided on our website is for general informational and educational purposes only. It is not intended as, and should not be relied upon as, medical advice. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
We make no representations or warranties about the accuracy, completeness, or suitability of any information, products, or services provided. Your use of information and services is at your own risk.
Testimonials and results described on our website represent individual experiences and are not guarantees of specific outcomes. Results vary based on individual circumstances, adherence to treatment plans, and other factors.
You agree to pay all fees associated with the Services you receive. Fees are subject to change, and we will notify you of any changes prior to providing services.
We accept various payment methods. By providing payment information, you authorize us to charge the applicable fees to your payment method.
If you plan to use insurance, you are responsible for verifying coverage and benefits. We may not be in-network with all insurance providers. You are responsible for any amounts not covered by insurance.
Appointment cancellations must be made at least 24 hours in advance. Late cancellations or no-shows may be subject to cancellation fees. Services already provided are non-refundable except as required by law.
All content on our website, including text, graphics, logos, images, videos, and software, is the property of Ithaka Wellness Center or its licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:
You agree not to use our Services to:
Your privacy is important to us. Our collection, use, and disclosure of personal information and protected health information is governed by our Privacy Policy and our HIPAA Notice of Privacy Practices. By using our Services, you consent to our privacy practices.
TO THE FULLEST EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
TO THE FULLEST EXTENT PERMITTED BY LAW, ITHAKA WELLNESS CENTER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE SIX MONTHS PRECEDING THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless Ithaka Wellness Center and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
Our website may contain links to third-party websites or services that are not owned or controlled by Ithaka Wellness Center. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services.
We reserve the right to modify or discontinue our Services or these Terms at any time with or without notice. Material changes to these Terms will be posted on our website with an updated "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the modified Terms.
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms. Upon termination, your right to use our Services will immediately cease.
In the event of any dispute, controversy, or claim arising out of or relating to these Terms or our Services, you agree to first contact us to attempt to resolve the dispute informally.
If we cannot resolve a dispute informally, any dispute shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in the jurisdiction where Ithaka Wellness Center is located. You agree to waive your right to a jury trial and to participate in class actions.
Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.
These Terms shall be governed by and construed in accordance with the laws of the state in which Ithaka Wellness Center is located, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in that jurisdiction.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect, and the invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable.
These Terms, together with our Privacy Policy and any other legal notices or agreements published on our website, constitute the entire agreement between you and Ithaka Wellness Center regarding your use of our Services and supersede all prior agreements and understandings.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.
If you have any questions about these Terms, please contact us:
Ithaka Wellness Center
Email: paul@ithakawellness.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.